Settlement is the process by which funds from a captured payment move through the card networks and land in your Axra merchant wallet, where they become available for withdrawal. The process is not instantaneous — after a payment is captured, the funds spend time in transit through card network clearing before Axra can credit them to your account. Understanding the settlement flow helps you accurately forecast cash flow and identify any delays.Documentation Index
Fetch the complete documentation index at: https://docs.useaxra.com/llms.txt
Use this file to discover all available pages before exploring further.
Settlement flow
Payment captured
The customer’s card is charged successfully. Axra fires a
payment.completed webhook event. The payment’s settlementStatus is set to PENDING_SETTLEMENT.Funds in transit
The captured funds move through card network clearing. This typically takes 2–3 business days. Weekends are excluded from this count. Your specific timeline may vary based on your merchant risk category and the terms in your merchant agreement.
Settlement statuses
| Status | Description |
|---|---|
PENDING_SETTLEMENT | Payment captured, awaiting fund clearance through card networks |
SETTLED | Funds cleared and credited to your merchant wallet |
SETTLEMENT_FAILED | Settlement failed — Axra operations team is automatically alerted |
If settlement is not confirmed within the expected window, Axra runs an auto-settlement process hourly as a safety net to ensure your funds are credited without manual intervention.
Fee deductions at settlement
When a payment settles, Axra deducts platform fees before crediting your wallet. The net amount you receive is the captured payment amount minus the percentage rate fee and a flat per-transaction fee.| Tier | Rate | Applies when |
|---|---|---|
low_risk | 3.9% | Default for low-risk merchants |
high_risk | 4.5% | High-risk merchant category |
custom | Varies | Custom rate negotiated in your merchant agreement |
Viewing settlement details
You can inspect the settlement status and fee breakdown for any payment by calling the payment detail endpoint:| Field | Description |
|---|---|
settlementStatus | Current settlement status (PENDING_SETTLEMENT, SETTLED, or SETTLEMENT_FAILED) |
metadata.feeBreakdown | Itemized fee breakdown applied at settlement, including the percentage fee and flat transaction fee |
Handling settlement webhooks
Subscribe to thepayment.settled event in your webhook handler to trigger downstream actions — such as fulfilling orders, updating accounting records, or initiating payouts — only after funds are confirmed in your wallet.
